Retail Sales Lead & Customer Experience Coach

N23 Premium Brands Opco LLC; Louisville (KY); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Job summary

KnitWell Group is seeking a Sales Lead for our LOFT store in Louisville, KY. You will model exceptional customer experiences, guide associates, and partner with the Store Manager to run daily store operations.

You’ll drive omnichannel customer service and a profitable team through coaching, feedback, and a hands-on leadership approach. Ideal candidates bring 6+ months retail sales experience and a proactive attitude, plus flexibility to work evenings, weekends, and holidays.

Qualifications

• 6+ months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient; able to operate a point-of-sale system.

Responsibilities

• Model exceptional customer service and provide guidance to associates.
• Collaborate with Store Manager to run daily store operations.
• Drive omnichannel shopping experience and profitable team through coaching.

Skills

Retail sales exp

Management exp

POS proficiency

Coaching & communication

Flexible scheduling

Decision making

Time management

Job description

KnitWell Group is seeking a Sales Lead for our LOFT store in Louisville, KY. You will model exceptional customer experiences, guide associates, and partner with the Store Manager to run daily store operations.

You’ll drive omnichannel customer service and a profitable team through coaching, feedback, and a hands-on leadership approach. Ideal candidates bring 6+ months retail sales experience and a proactive attitude, plus flexibility to work evenings, weekends, and holidays.