Retail Sales Lead & Coach

LOFT; Buffalo (NY); Sur place; USD 23 000 - 29 000; Temps partiel

Avantages offerts par ce poste

401(k) plan

Merchandise discounts

Professional development

Community impact

Résumé du poste

LOFT in Buffalo, NY is seeking a Sales Lead to champion personalized customer experiences and mentor associates. You will partner with the Store Manager to model store functions and step in as manager when needed, ensuring brand standards and seamless omnichannel service.

The role emphasizes onboarding and developing a highly engaged team, coaching staff, and maintaining top visual and operational standards. Evening, weekend, and holiday availability is preferred.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Ability to operate a point-of-sale system.
• Excellent communication and coaching skills.
• Flexible availability including evenings, weekends, and holidays.

Responsabilités

• Represent the brand with personalized customer experience behaviors.
• Assist store leaders with onboarding and developing a highly engaged team.
• Support an inclusive store environment for associates.
• Uphold the highest visual and operational standards.
• Provide in-the-moment feedback and coaching to staff.
• Use technology to stay informed on priorities and promotions and deliver omnichannel service.
• Seamlessly step into the role of manager when needed.

Connaissances

Retail sales experience

Leadership experience

Customer service

Technology proficient

Flexible availability

Outils

POS system

Description du poste

LOFT in Buffalo, NY is seeking a Sales Lead to champion personalized customer experiences and mentor associates. You will partner with the Store Manager to model store functions and step in as manager when needed, ensuring brand standards and seamless omnichannel service.

The role emphasizes onboarding and developing a highly engaged team, coaching staff, and maintaining top visual and operational standards. Evening, weekend, and holiday availability is preferred.