Retail Sales Lead & Customer Experience Coach

LOFT; Baton Rouge (LA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Philanthropic partnerships

Job summary

LOFT in Baton Rouge seeks a part-time Sales Lead to model and coach exceptional customer experiences while supporting store operations. You’ll collaborate with the Store Manager to guide a friendly, engaged team and ensure brand standards are met.

You’ll use in-the-moment coaching, help onboard staff, and promote an inclusive, high-performing environment. Flexible availability including evenings, weekends, and holidays is preferred.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient with the ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• :
• Deliver personalized customer experiences and guide associates.
• Collaborate with Store Manager to run store functions and be ready to step in as manager.
• Model brand behaviors and provide an engaging customer experience.
• Coach and develop a highly engaged team with in-the-moment feedback.
• Use tools to drive a customer-focused environment and omnichannel experience.
• Maintain visual and operational standards while focusing on the customer.

Skills

Retail sales experience

Management experience

POS system

Communication and coaching

Flexible availability

Decision making

Organization and delegation

Tools

POS system

Job description

LOFT in Baton Rouge seeks a part-time Sales Lead to model and coach exceptional customer experiences while supporting store operations. You’ll collaborate with the Store Manager to guide a friendly, engaged team and ensure brand standards are met.

You’ll use in-the-moment coaching, help onboard staff, and promote an inclusive, high-performing environment. Flexible availability including evenings, weekends, and holidays is preferred.