Retail Sales Lead & Customer Experience Coach

knitwellgroup; Missouri; On-site; USD 30,000 - 42,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and careerAdv

Community impact through partnerships

Job summary

LOFT in Missouri is seeking a Sales Lead who models exceptional customer experiences and supports associates. You’ll partner with the Store Manager to master store operations and step in as manager when needed.

You’ll deliver personalized service, help onboard and develop a high-energy team, uphold brand standards, and drive a seamless omnichannel shopping experience with available tools. This part-time role requires flexible evenings, weekends, and holidays, with a focus on coaching, teamwork,

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – evenings, weekends, and holidays.
• Takes initiative; can organize, delegate, and prioritize assignments.

Responsibilities

• Deliver personalized customer experiences and guide associates.
• Collaborate with Store Manager to master store operations and step in as manager when needed.
• Uphold brand standards and customer focus during all interactions.
• Provide in-the-moment coaching and feedback to team members.
• Use tools to support an omnichannel shopping experience and sales growth.

Skills

Retail sales

Management

POS proficiency

Communication & coaching

Flexible schedule

Decision making

Prioritization

Tools

POS system

Job description

LOFT in Missouri is seeking a Sales Lead who models exceptional customer experiences and supports associates. You’ll partner with the Store Manager to master store operations and step in as manager when needed.

You’ll deliver personalized service, help onboard and develop a high-energy team, uphold brand standards, and drive a seamless omnichannel shopping experience with available tools. This part-time role requires flexible evenings, weekends, and holidays, with a focus on coaching, teamwork,