Retail Sales Lead: Coaching & Customer Experience

KnitWell Group; Shrewsbury (NJ); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Philanthropic partnerships

Job summary

KnitWell Group is hiring a Sales Lead for the Ann Taylor brand location in Shrewsbury, NJ. The role focuses on delivering personalized customer experiences and guiding associates to achieve exceptional service while supporting store functions and omnichannel shopping.

Ideal candidates have 6+ months of retail sales experience (preferred) and some management experience. The position requires tech proficiency with a POS system and a flexible schedule including evenings, weekends, and holidays.

Qualifications

• 6+ months of retail sales experience preferred.
• Management experience preferred.
• Tech-savvy; able to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – evenings, weekends, holidays.
• Takes initiative and can organize, delegate, and prioritize tasks.

Responsibilities

• Provide personalized customer experiences and guide customers through omnichannel options.
• Assist store leaders with onboarding and developing an engaged team.
• Maintain brand standards and contribute to store operations.
• Step in as manager when needed.

Skills

Customer service

Communication

Coaching

Leadership

Flexible schedule

Tools

POS system

Job description

KnitWell Group is hiring a Sales Lead for the Ann Taylor brand location in Shrewsbury, NJ. The role focuses on delivering personalized customer experiences and guiding associates to achieve exceptional service while supporting store functions and omnichannel shopping.

Ideal candidates have 6+ months of retail sales experience (preferred) and some management experience. The position requires tech proficiency with a POS system and a flexible schedule including evenings, weekends, and holidays.