Retail Sales Lead — Coach & Omnichannel Expert

N23 Premium Brands Opco LLC; Elizabeth (NJ); On-site; USD 2,234,000 - 2,914,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and careerAdv

Community impact through philanthropic

Job summary

KnitWell Group, a specialty retail operating company, comprises iconic brands like Ann Taylor and Lane Bryant. A Sales Lead role at Ann Taylor emphasizes delivering personalized customer experiences, guiding associates, and stepping in as manager when needed.

location Jersey Gardens, Elizabeth, NJ, offers part-time hours with evenings, weekends, and holidays. The role focuses on coachable leadership, strong customer service, and leveraging POS tools for performance.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Store management

POS system

Communication & coaching

Flexible availability

Tools

Point-of-Sale system

Job description

KnitWell Group, a specialty retail operating company, comprises iconic brands like Ann Taylor and Lane Bryant. A Sales Lead role at Ann Taylor emphasizes delivering personalized customer experiences, guiding associates, and stepping in as manager when needed.

location Jersey Gardens, Elizabeth, NJ, offers part-time hours with evenings, weekends, and holidays. The role focuses on coachable leadership, strong customer service, and leveraging POS tools for performance.