Sales Lead: Elevate Customer Experience & Mentor Team

Ann-Taylor-04806202; Wyomissing (Berks County); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group is seeking a Sales Lead for the Ann Taylor store in Wyomissing, PA. You will support and role model exceptional customer experiences while guiding associates and collaborating with the Store Manager to ensure smooth store operations.

This role emphasizes leadership development, delivering personalized service, and maintaining brand standards. Flexible availability, including evenings, weekends, and holidays, is preferred.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Excellent communication and coaching skills.

Responsibilities

• Assist store leaders with onboarding and building a highly engaged team.
• Support an inclusive store environment where everyone feels welcome.
• Uphold visual/operational standards and focus on the customer.
• Use available tools to drive a customer-focused, profitable environment.
• Provide in-the-moment coaching and feedback to associates.
• Prepare associates to step into store management when needed.

Skills

Retail sales

Customer service

Team leadership

Tools

POS system

Job description

KnitWell Group is seeking a Sales Lead for the Ann Taylor store in Wyomissing, PA. You will support and role model exceptional customer experiences while guiding associates and collaborating with the Store Manager to ensure smooth store operations.

This role emphasizes leadership development, delivering personalized service, and maintaining brand standards. Flexible availability, including evenings, weekends, and holidays, is preferred.