Retail Sales Lead: Coach Teams, Drive Service & Ops

Goodwill Industries of the Valleys; Forest (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Goodwill Industries of the Valleys is seeking a Sales Supervisor in Forest, Virginia to assist in managing daily operations of assigned retail store(s). You will support staff management, ensure compliance with company policies, and promote a welcoming environment.

This role includes leadership responsibilities such as training team members, monitoring sales metrics, and ensuring high levels of customer service. The Sales Supervisor plays a pivotal role in driving sales growth and achieving organizational objectives.

Qualifications

• Proficiency in basic computer skills, including Microsoft Office.
• Strong written and verbal communication skills.
• Basic mathematical proficiency.

Responsibilities

• Support daily store operations and lead team members.
• Ensure customer service excellence and training opportunities.
• Oversee merchandise pricing and donation processing.

Skills

Digital literacy

Verbal communication

Written communication

Interpersonal skills

Mathematical proficiency

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Goodwill Industries of the Valleys is seeking a Sales Supervisor in Forest, Virginia to assist in managing daily operations of assigned retail store(s). You will support staff management, ensure compliance with company policies, and promote a welcoming environment.

This role includes leadership responsibilities such as training team members, monitoring sales metrics, and ensuring high levels of customer service. The Sales Supervisor plays a pivotal role in driving sales growth and achieving organizational objectives.