Customer-Focused Retail Supervisor | Lead & Grow Teams

Goodwill Industries of the Valleys; Harrisonburg (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

Goodwill Industries of the Valleys is looking for a Sales Supervisor to oversee daily retail operations at their Harrisonburg location. This role involves managing team performance, ensuring compliance with company policies, and driving customer satisfaction through excellent service.

The ideal candidate will have strong communication skills, experience with Microsoft Office, and a positive attitude. Position requires availability for flexible scheduling, including weekends and holidays.

Qualifications

• Must complete assigned training within the required period.
• Able to maintain first aid and CPR certification.

Responsibilities

• Oversee daily operations and manage team performance.
• Lead and coach team members for efficient operations.
• Ensure compliance with policies and maintain inventory standards.
• Track and analyze sales metrics, reporting discrepancies.
• Assist with team recruitment and onboarding processes.

Skills

Basic computer skills

Strong written communication skills

Effective verbal communication skills

Basic mathematics skills

Interpersonal skills

Positive attitude

Tools

Microsoft Office

Outlook

PowerPoint

Job description

Goodwill Industries of the Valleys is looking for a Sales Supervisor to oversee daily retail operations at their Harrisonburg location. This role involves managing team performance, ensuring compliance with company policies, and driving customer satisfaction through excellent service.

The ideal candidate will have strong communication skills, experience with Microsoft Office, and a positive attitude. Position requires availability for flexible scheduling, including weekends and holidays.