Retail Sales Lead — Coach & Brand Experience

knitwellgroup; Merrimack (NH); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

knitwellgroup is seeking a part-time Sales Lead in Merrimack, NH to support and role model exceptional customer experiences. You’ll work with store leadership to guide associates, ensure brand standards, and remain ready to step in as acting manager when needed.

You will help onboard and develop a highly engaged team, drive a welcoming and inclusive store environment, and use available tools to deliver a seamless omnichannel experience for customers.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Technology proficient

Communication & coaching

Flexible availability

Decision making

Organization & delegation

Tools

Point-of-sale system

Job description

knitwellgroup is seeking a part-time Sales Lead in Merrimack, NH to support and role model exceptional customer experiences. You’ll work with store leadership to guide associates, ensure brand standards, and remain ready to step in as acting manager when needed.

You will help onboard and develop a highly engaged team, drive a welcoming and inclusive store environment, and use available tools to deliver a seamless omnichannel experience for customers.