Retail Sales & Customer Service Associate — Growth & Benefits

CubeSmart; Arlington (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Work/Life Balance

Grow across U.S.

Competitive pay

Paid Time Off

401(k) match

Health Savings Account

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage stores within the district, focusing on customer service, safety, and daily operations. This role involves face-to-face interactions, leasing, and processing payments using our POS system. You’ll work to meet sales goals while maintaining a clean and safe facility.

The position emphasizes first-rate customer service, reliable daily tasks, and teamwork, with opportunities for growth across the U.S.

Qualifications

• Positive, outgoing personality with a passion for helping people.
• Experience delivering high-quality customer service to a diverse client base.
• Self-driven mindset with strong operational focus.
• Basic computer skills including MS Office.
• Ability to work Saturdays.

Responsibilities

• Develop customer relationships by identifying self-storage needs and delivering a standout customer experience.
• Interact face to face with customers, provide excellent service, and build rapport.
• Meet monthly sales goals and metrics.
• Walk the property to perform daily operational tasks including lock checks and showing units to customers.
• Rent self-storage units, sell store merchandise, manage the leasing process, process payments via POS, and complete daily deposits.

Skills

Customer service

Operational focus

MS Office

Valid driver’s license

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage stores within the district, focusing on customer service, safety, and daily operations. This role involves face-to-face interactions, leasing, and processing payments using our POS system. You’ll work to meet sales goals while maintaining a clean and safe facility.

The position emphasizes first-rate customer service, reliable daily tasks, and teamwork, with opportunities for growth across the U.S.