Retail Sales & Customer Service Associate

Citi Trends, Inc.; Indianapolis (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends, Inc. is seeking a Store Sales Associate to support customers, operate registers, and help with merchandising and store upkeep. The role emphasizes strong communication, flexibility for nights/weekends, and attention to policy procedures.

Responsibilities include processing freight, executing price changes, and upholding safety and professional standards while delivering a positive shopping experience.

Qualifications

• Strong customer service and communication abilities.
• Ability to multitask and manage store duties.
• Comfort with basic math for transactions and discounts.

Responsibilities

• Process freight and assist with markdowns.
• Balance register according to policy.
• Explain exchange/refund policies to customers.
• Assist with merchandising on the sales floor.
• Maintain a professional appearance and name tag.
• Support Loss Prevention and report theft or issues.
• Provide courteous customer service and greet shoppers.
• Follow safety procedures and clock in/out as required.

Skills

Excellent communication

Organizational skills

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Store Sales Associate to support customers, operate registers, and help with merchandising and store upkeep. The role emphasizes strong communication, flexibility for nights/weekends, and attention to policy procedures.

Responsibilities include processing freight, executing price changes, and upholding safety and professional standards while delivering a positive shopping experience.