Retail Sales Associate – Customer Experience & Cash Handling

Citi Trends, Inc.; Forrest City (AR); On-site; USD 17,000 - 19,000; Full time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service, maintain knowledge of merchandise, and support store operations team in a fast-paced retail environment. You will assist with pricing, stock levels, and loss prevention while upholding safety standards and professional appearance.

The role emphasizes strong communication, organization, and flexibility to work evenings and weekends as needed. This position reports to Store Management within Store Operations.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently at checkout.
• Handles cash, checks and credit cards per policy.
• Obtains management approval for returns, voids and checks.
• Maintains store appearance and housekeeping duties as assigned.
• Provides excellent customer service, greets customers, and guides fitting room policies.
• Follows all safety procedures and wears a name tag.

Skills

Communication

Organization

Flexible schedule

Math skills

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service, maintain knowledge of merchandise, and support store operations team in a fast-paced retail environment. You will assist with pricing, stock levels, and loss prevention while upholding safety standards and professional appearance.

The role emphasizes strong communication, organization, and flexibility to work evenings and weekends as needed. This position reports to Store Management within Store Operations.