Retail Sales & Customer Experience Associate

Citi Trends, Inc.; Sumter (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service and maintain product knowledge to drive customer satisfaction in a fast-paced retail setting.

The role supports store operations, assists with merchandising and price changes, and maintains a safe, welcoming shopping environment. A professional appearance and reliable scheduling are required to fulfill this position.

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic math calculations.

Responsibilities

• Process freight and price changes in store.
• Balance the register according to policy and complete transactions.
• Explain exchange/refund policies to customers.
• Support loss prevention and maintain store safety.
• Keep the sales floor neat and stocked as needed.

Skills

Excellent communication

Organizational skills

Flexible scheduling

Math calculations

Education

High school diploma

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service and maintain product knowledge to drive customer satisfaction in a fast-paced retail setting.

The role supports store operations, assists with merchandising and price changes, and maintains a safe, welcoming shopping environment. A professional appearance and reliable scheduling are required to fulfill this position.