Retail Sales Associate: Customer Service & Merchandising

Citi Trends, Inc.; Baker (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service with solid product knowledge in a fast-paced retail environment. You will stay engaged with customers, uphold integrity, and support a positive work culture while assisting with daily store operations.

The role involves handling transactions, merchandising, and ensuring a clean, organized store. Strong communication and arithmetic skills help drive customer satisfaction and sales performance.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic arithmetic.

Responsibilities

• Processes freight and price changes/markdowns as needed.
• Balances register according to store policy and handles transactions.
• Provides courteous customer service and greeting at the door.
• Assists with loss prevention procedures and reporting as required.
• Maintains store appearance and assists with merchandising on the sales floor.
• Explains exchange/refund policies to customers after transactions.

Skills

Communication skills

Flexible schedule

Arithmetic ability

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service with solid product knowledge in a fast-paced retail environment. You will stay engaged with customers, uphold integrity, and support a positive work culture while assisting with daily store operations.

The role involves handling transactions, merchandising, and ensuring a clean, organized store. Strong communication and arithmetic skills help drive customer satisfaction and sales performance.