Retail Sales & Customer Experience Associate

Michaels Stores; Plano (TX); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Commuter benefits

Job summary

Michaels Stores in Plano, TX is seeking store team members to assist customers, manage checkout with cash handling, and keep shelves stocked and merchandised to brand standards.

Responsibilities include helping customers find products, enroll in Rewards programs, supporting Buy Online Pickup in Store and Ship From Store, and participating in truck unloads and planograms. Must be 16+, with retail or customer service experience preferred.

Qualifications

• Retail or customer service experience preferred.
• Must be at least sixteen (16) years old.
• Able to stand for long periods and lift/move boxes as needed.

Responsibilities

• Help customers locate products and provide solutions.
• Provide a fast checkout experience with accurate cash handling.
• Enroll customers in Rewards and Private Label Credit Cards; promote programs.
• Assist with Buy Online Pickup in Store and Ship From Store.
• Participate in truck unload, stocking, and planogram maintenance.
• Maintain in-stock conditions and store recovery to meet standards.

Skills

Customer service

Cash handling

Sales

Job description

Michaels Stores in Plano, TX is seeking store team members to assist customers, manage checkout with cash handling, and keep shelves stocked and merchandised to brand standards.

Responsibilities include helping customers find products, enroll in Rewards programs, supporting Buy Online Pickup in Store and Ship From Store, and participating in truck unloads and planograms. Must be 16+, with retail or customer service experience preferred.