In-Store Customer Experience Associate

Michaels Stores; Flower Mound (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

Michaels Stores in Flower Mound, TX is seeking a Store Associate to help customers shop, find products, and complete transactions with care and speed. You will support store recovery, stocking, and merchandising while upholding store standards and safety policies.

As a team member, you will engage customers in Rewards program enrollments and assist with Buy Online Pickup in Store and Ship From Store processes, contributing to a positive, well-stocked shopping environment.

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods.
• Flexibility to work evenings, weekends, and holidays.
• Strong communication and problem-solving skills.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast, friendly checkout and cash handling.
• Assist with Buy Online Pickup in Store and Ship From Store.
• Stock shelves and maintain planograms.
• Support store recovery, returns, and merchandise handling.
• Adhere to SOPs and safety procedures.
• Engage customers about Rewards programs.

Skills

Customer service

Cash handling

Stocking

Merchandising

Job description

Michaels Stores in Flower Mound, TX is seeking a Store Associate to help customers shop, find products, and complete transactions with care and speed. You will support store recovery, stocking, and merchandising while upholding store standards and safety policies.

As a team member, you will engage customers in Rewards program enrollments and assist with Buy Online Pickup in Store and Ship From Store processes, contributing to a positive, well-stocked shopping environment.