Retail Sales Consultant

AT&T Mobility Services; Springfield (OH); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Life insurance

Employee discounts 50% on AT&T plans

Job summary

AT&T Mobility Services in Springfield, OH is seeking a Retail Sales Consultant to deliver outstanding customer experiences and drive sales. You will stay current on Wi‑Fi, data devices, and TV entertainment tools, demonstrating products and helping customers find the best solutions.

Earn between $47,500 and $75,000 with uncapped commissions; starting salary varies by geography, experience, and training. A comprehensive benefits package and PTO are included in this opportunity.

Qualifications

• The candidate demonstrates strong customer service and sales focus.
• Ability to present and demonstrate products to customers.
• Comfort with new device technology and services.

Responsibilities

• Drive sales and exceed targets with a competitive spirit.
• Stay informed on data, Wi-Fi, and entertainment devices to advise customers.
• Identify customer needs and show how AT&T products meet them.
• Engage customers with demonstrations and educate on product features.
• Provide prompt, courteous service to all customers.

Skills

Customer service

Sales goals

Product demonstrations

Tech product knowledge

Job description

Job Title and Key Details

JobTitle : Retail Sales Consultant - SPRINGFIELD, OH (SPRINGFIELD OHIO)
JOBKEYJOBCODE : 16000025
Wage Scale/Schedule/ Class/Level : Y6
Time on Assignment (TOA) :
Residency :
Time in Title (TNT) :
Job Family : CS
Union Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9)
Region : MBLT

GENERAL DUTIES

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

Customer Experience and Sales

• Possess a competitive spirit and desire to meet and exceed sales goals
• Stay up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools
• Understand customers' needs and help them discover how our products meet those needs
• Multi-task in a fast paced team environment
• Educate and engage customers through product demonstrations
• Interact with customers and provide prompt and courteous customer service to all customers

VIEW FULL JOB BRIEF : https://www.e-access.att.com/nmicrpt/birt/frameset?__report=NMIC_Job_Brief_By_Requisition.rptdesign&__format=pdf&Param0=R-121962

Test Name :

TestApplicability :

VIEW TESTING TIPS : http://ebiz.sbc.com/hronestop/index.cfm?fuseaction=Display&type=SelfDev17_TestPrepTIPs

Skill Code :

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SkillApplicability :

ADDITIONAL JOB_INFORMATION

Our new Retail Sales Consultant's earn between $47,500 to $75,000, including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

Joining our team comes with amazing perks and benefits:

• - Medical/Dental/Vision coverage
• - 401(k) plan
• - Tuition reimbursement program
• - Paid Time off and holidays (With some exceptions bargained employees qualify for one week ofPTO after 6 months of service and 2 weeks after the first year). At least 6 company designatedholidays and additional PTO (based on bargaining group to which you are hired).
• - Sick leave
• - Paid Parental Leave
• - Adoption Reimbursement
• - Disability Benefits (short term and long term)
• - Life and Accidental Death Insurance
• - Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• - Employee Assistance Programs (EAP)
• - Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, orRetail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19.

PERFORMANCE/ATTENDANCE

Weekly Hours: 40
Time Type: Regular
Location: USA:OH:Springfield:1636 N Bechtle Ave:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.