Retail Sales & Checkout Pro — BOPIS, Rewards & Framing

Michaels; Canton (OH); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with employer match

Medical/dental/vision coverage

Employee discounts

Tuition assistance

Commuter benefits

Adoption assistance

Flexible spending accounts

Descripción de la vacante

Michaels Canton store is hiring team members to deliver friendly customer service, help shoppers locate products, and ensure a fast, accurate checkout. You will assist with truck unloading, stocking, and maintaining a well-merchandised, in-stock store while following SOPs and safety policies.

Ideal candidates have retail or customer service experience, can stand for long periods, and lift/move products. Availability for nights, weekends, and early mornings is typical.

Responsabilidades

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Descripción del empleo

Michaels Canton store is hiring team members to deliver friendly customer service, help shoppers locate products, and ensure a fast, accurate checkout. You will assist with truck unloading, stocking, and maintaining a well-merchandised, in-stock store while following SOPs and safety policies.

Ideal candidates have retail or customer service experience, can stand for long periods, and lift/move products. Availability for nights, weekends, and early mornings is typical.