Retail Sales & Service Pro - Fast Checkout & BOPIS

Michaels Stores; Branson (MO); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

Michaels Stores Branson, MO is hiring team members to deliver helpful customer service, assist shoppers, and ensure a fast, friendly checkout at every visit. You will help customers find products, process transactions, and enroll shoppers in rewards programs while upholding store standards.

This role involves stocking, unloading trucks, POS duties, and participation in omnichannel processes like Buy Online Pick Up In Store and Ship From Store.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move throughout the store.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on rewards programs and enrollments
• Educate customers on VOC surveys
• Assist with Omni channel processes, including BOPIS and SFS
• Participate in the truck unload, stocking, and planogram processes
• Maintain in-stock store; merchandise recovery and go-back process
• Support shrink and safety programs

Skills

Customer service

Retail experience

Cash handling

Job description

Michaels Stores Branson, MO is hiring team members to deliver helpful customer service, assist shoppers, and ensure a fast, friendly checkout at every visit. You will help customers find products, process transactions, and enroll shoppers in rewards programs while upholding store standards.

This role involves stocking, unloading trucks, POS duties, and participation in omnichannel processes like Buy Online Pick Up In Store and Ship From Store.