Retail Sales & Backroom Associate — Customer Focus & Growth

The TJX Companies, Inc.; Worcester (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision coverage

Life insurance

Paid holidays/vacation/sick

Parental leave

Job summary

The TJX Companies, Inc. is seeking a Retail Associate in Worcester, MA. You will engage with customers to deliver an outstanding experience, help maintain a clean, organized sales floor, and support store operations to meet business needs.

Ideal candidates will have strong communication, attention to detail, and the ability to multi-task in a fast-paced environment. This full-time/part-time role offers opportunities to grow within a Fortune 100 company with a comprehensive benefits program.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model and deliver exemplary customer service to all customers.
• Ring up purchases/returns accurately and handle cash/changes per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare items for the floor.
• Support store recovery and cleanliness throughout the day.
• Ensure compliance with labor laws, policies and safety procedures.
• Assist in other store duties as needed.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Flexibility

Job description

The TJX Companies, Inc. is seeking a Retail Associate in Worcester, MA. You will engage with customers to deliver an outstanding experience, help maintain a clean, organized sales floor, and support store operations to meet business needs.

Ideal candidates will have strong communication, attention to detail, and the ability to multi-task in a fast-paced environment. This full-time/part-time role offers opportunities to grow within a Fortune 100 company with a comprehensive benefits program.