Customer-Focused Retail Associate for Growth & Perks

The TJX Companies, Inc.; Town of Amherst (NY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

401(k) match

Medical coverage

Dental coverage

Vision coverage

HSA

Health care FSA

Life insurance

Disability (short/long term)

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. in Amherst, NY is seeking a customer-focused team member to deliver a high-quality shopping experience. You will engage with customers, process sales and returns, and support merchandising and store operations to ensure clean, organized, and welcoming environments.

Ideal candidates bring strong communication skills, the ability to multi-task, and a flexible schedule to meet business needs. Prior retail experience is valued.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience standards.
• May cross-train to work in multiple store areas to support business needs.
• Accurately ring customer purchases/returns and handle change per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare items for the sales floor.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexible schedule

Retail experience

Job description

The TJX Companies, Inc. in Amherst, NY is seeking a customer-focused team member to deliver a high-quality shopping experience. You will engage with customers, process sales and returns, and support merchandising and store operations to ensure clean, organized, and welcoming environments.

Ideal candidates bring strong communication skills, the ability to multi-task, and a flexible schedule to meet business needs. Prior retail experience is valued.