Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Sudbury (MA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Job summary

The TJX Companies, Inc. is hiring at our Sudbury, MA location to deliver a high-quality customer experience. You will engage with customers, maintain a clean store, and support operations across areas as needed to meet business needs.

Ideal candidates will have strong customer service, the ability to multitask, and effective communication skills. Flexible scheduling, teamwork, and a proactive attitude are essential for success in this role.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes and unexpected situations

Responsibilities

• Models established customer experience practices with customers
• Maintains clean and organized store environment
• Rings purchases/returns and handles cash per procedures
• Promotes credit and loyalty programs
• Prepares merchandise for the sales floor and maintains standards
• Participates in store recovery and safety practices
• Supports shrink reduction and loss prevention goals
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. is hiring at our Sudbury, MA location to deliver a high-quality customer experience. You will engage with customers, maintain a clean store, and support operations across areas as needed to meet business needs.

Ideal candidates will have strong customer service, the ability to multitask, and effective communication skills. Flexible scheduling, teamwork, and a proactive attitude are essential for success in this role.