Retail Customer Experience & Service Associate

The TJX Companies, Inc.; Tuscaloosa (AL); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. is seeking a customer-focused associate to deliver an exceptional shopping experience. The role involves engaging customers, maintaining a clean store environment, and supporting operations across departments as needed.

You will contribute to a positive store culture, assist with merchandising and loss-prevention efforts, and participate in credit and loyalty programs while adapting to a dynamic retail environment.

Qualifications

• Excellent customer service skills required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Role models best-in-class customer experience and interactions with customers.
• Rings purchases/returns accurately and follows procedures.
• Promotes credit and loyalty programs and maintains store standards.
• Supports safety and loss-prevention programs and assists in store recovery.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. is seeking a customer-focused associate to deliver an exceptional shopping experience. The role involves engaging customers, maintaining a clean store environment, and supporting operations across departments as needed.

You will contribute to a positive store culture, assist with merchandising and loss-prevention efforts, and participate in credit and loyalty programs while adapting to a dynamic retail environment.