Retail Sales Associate — Modern Style & In-Store Discount

EXPRESS; Peabody (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, pharmacy, dental and vision

401(k) with Company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX is seeking a Retail Sales Associate to join the Northshore store. You will provide a great in-store shopping experience for customers while assisting with stocking, cleaning, folding merchandise, and maintaining an organized sales floor.

The position requires a high school diploma or equivalent, 0–2 years of experience, proficiency with iPad and registers, and availability including nights and weekends. You will support customer service, loyalty programs, and store operations.

Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Retail experience

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

iPad

POS registers

Job description

PHOENIX is seeking a Retail Sales Associate to join the Northshore store. You will provide a great in-store shopping experience for customers while assisting with stocking, cleaning, folding merchandise, and maintaining an organized sales floor.

The position requires a high school diploma or equivalent, 0–2 years of experience, proficiency with iPad and registers, and availability including nights and weekends. You will support customer service, loyalty programs, and store operations.