Retail Sales Specialist — Modern Fashion & Customer Experience

EXPRESS; Texas City (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical coverage

401(k) with company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC is seeking a part-time Retail Sales Associate to join our Houston Outlets team. You will maintain a clean sales floor, assist customers, and support product launches while delivering a Great Customer Experience.

The role requires basic education, comfort with iPad and POS systems, and availability nights and weekends. We offer medical/dental coverage, a 401(k) with company match, merchandise discounts, PTO and parental leave.

Qualifications

• Education: High School or Equivalent.
• Experience: 0-2 years, minimum 6 months.
• Proficient with iPad and registers.
• Availability including nights, weekends, and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues and communicate resolutions to Store Management.
• Drive credit and loyalty programs by explaining benefits and encouraging participation.
• Other essential functions may occur as directed by your supervisor.

Skills

Retail experience

Customer service

Communication skills

Teamwork

iPad proficiency

Cash register experience

Education

High School or Equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC is seeking a part-time Retail Sales Associate to join our Houston Outlets team. You will maintain a clean sales floor, assist customers, and support product launches while delivering a Great Customer Experience.

The role requires basic education, comfort with iPad and POS systems, and availability nights and weekends. We offer medical/dental coverage, a 401(k) with company match, merchandise discounts, PTO and parental leave.