Retail Sales Associate: Modern Style & Customer Experience

EXPRESS; Louisville (KY); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) with Company match

Parental leave

Job summary

PHOENIX is seeking a Retail Sales Associate at Mall At St Matthews to deliver a welcoming in-store experience for Express customers. You will assist with stocking, merchandising, and checkout while upholding brand standards across all interactions.

The role requires High School or equivalent, availability during nights and weekends, and comfort with technology like iPad and registers. This position offers benefits and opportunities within a fast-paced retail environment.

Qualifications

• High School or equivalent
• 0–2 years of relevant job experience (minimum 6 months)
• Proficient using technology (iPad, registers)
• Flexible availability including nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies to ensure safety of associates and customers.
• Assist with product launch changes according to SOP.
• Provide a Great Customer Experience at all touchpoints.
• Process transactions quickly and accurately to reduce wait times.
• Positively resolve customer issues and escalate when needed.

Skills

Customer service

Communication

Teamwork

Technology use

Education

High School or Equivalent

Tools

iPad

Cash registers

Job description

PHOENIX is seeking a Retail Sales Associate at Mall At St Matthews to deliver a welcoming in-store experience for Express customers. You will assist with stocking, merchandising, and checkout while upholding brand standards across all interactions.

The role requires High School or equivalent, availability during nights and weekends, and comfort with technology like iPad and registers. This position offers benefits and opportunities within a fast-paced retail environment.