Retail Sales Associate — Modern Style & Customer Experience

EXPRESS; Bellevue (WA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Merchandise discount

Learn & Earn incentive program

Voluntary benefits (YouDecide)

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Associate for the Bellevue store to provide a great in-store shopping experience, assist with stocking, cleaning and folding merchandise, and maintain an inviting sales floor.

The role requires 0–2 years of retail experience, high school diploma, and availability for nights, weekends and non-business hours. Part-time and full-time opportunities are available with Express benefits.

Qualifications

• High School diploma or equivalent required.
• Previous retail or customer service experience preferred.
• Strong verbal and written communication with customers and team.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues and communicate resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Customer service

Communication

Teamwork

Education

High School diploma or equivalent

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Associate for the Bellevue store to provide a great in-store shopping experience, assist with stocking, cleaning and folding merchandise, and maintain an inviting sales floor.

The role requires 0–2 years of retail experience, high school diploma, and availability for nights, weekends and non-business hours. Part-time and full-time opportunities are available with Express benefits.