Retail Sales Pro — Modern Style & Benefits

EXPRESS; Tulare (CA); On-site; USD 47,279,000 - 63,326,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) and Roth 401(k) with company

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX is seeking a Retail Sales Associate to join our team at Tulare Outlets. You will provide a great in-store shopping experience for customers while assisting with stocking, cleaning, folding merchandise, and related tasks.

The role requires a high school diploma or equivalent, 0–2 years of experience, and ability to work nights, weekends, and non-business hours. Proficiency with iPad and registers, plus strong communication, are essential.

Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Customer service

Communication

Technology proficiency

Availability

Physical ability

Retail experience (preferred)

Education

High School diploma or equivalent

Job description

PHOENIX is seeking a Retail Sales Associate to join our team at Tulare Outlets. You will provide a great in-store shopping experience for customers while assisting with stocking, cleaning, folding merchandise, and related tasks.

The role requires a high school diploma or equivalent, 0–2 years of experience, and ability to work nights, weekends, and non-business hours. Proficiency with iPad and registers, plus strong communication, are essential.