Retail Sales Associate — Modern, Confident Style

EXPRESS; Tacoma (WA); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Merchandise discount

401(k) and Roth 401(k) with Company</n

Paid Time Off

Job summary

PHOENIX Retail, LLC, operating Express, is seeking a Retail Sales Associate for our Tacoma location. You will deliver a great in-store experience, help with stocking and tidying, and support customers through their shopping journey.

The role requires friendly communication, basic tech use (iPad, registers), and availability including nights and weekends. Compensation ranges from $16.66 to $25.35 per hour, with part-time and full-time opportunities and a merchandise discount.

Qualifications

• Education: High School or Equivalent
• Years of Experience: 0-2 of relevant job experience - minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Retail experience

Customer service

Communication

Teamwork

Education

High school diploma

Tools

iPad

Cash registers

Job description

PHOENIX Retail, LLC, operating Express, is seeking a Retail Sales Associate for our Tacoma location. You will deliver a great in-store experience, help with stocking and tidying, and support customers through their shopping journey.

The role requires friendly communication, basic tech use (iPad, registers), and availability including nights and weekends. Compensation ranges from $16.66 to $25.35 per hour, with part-time and full-time opportunities and a merchandise discount.