Retail Sales Associate – Modern Fashion & Service

EXPRESS; Homestead (Allegheny County); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) with Company 4

Merchandise discount

Paid Time Off

Parental leave for new moms and dads

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Associate for The Waterfront Express store. You will provide a positive in‑store experience, assist with stocking, cleaning, and merchandising, and help customers with transactions and loyalty programs.

The role requires 0–2 years of experience, high school or equivalent education, and comfort with iPads and POS systems. Availability includes nights and weekends; the position supports both full‑time and part‑time hours as needed.

Qualifications

• Education: High School or Equivalent.
• Years of Experience: 0–2 of relevant job experience – minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately, reducing the customers’ wait time.
• Positively resolve customer service‑related issues as they arise and determine resolution or escalations further—communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Customer service

Verbal & written communication

Team collaboration

Technology proficiency

Education

High School or equivalent

Tools

iPad

POS registers

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Associate for The Waterfront Express store. You will provide a positive in‑store experience, assist with stocking, cleaning, and merchandising, and help customers with transactions and loyalty programs.

The role requires 0–2 years of experience, high school or equivalent education, and comfort with iPads and POS systems. Availability includes nights and weekends; the position supports both full‑time and part‑time hours as needed.