Retail Sales Associate — Customer-Focused, Growth Perks

New Balance Athletics, Inc.

California

On-site

USD 25,000 - 33,000

Full time

6 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Tuition reimbursement

Student loan support

Mentorship programs

Parental leave

Vacation

Job summary

New Balance Athletics, Inc. in Santana Row, CA is recruiting Retail Sales Associates to deliver exceptional customer service and expert product knowledge. You will greet customers, explain features, and guide them through the purchase, while maintaining a well-organized floor and accurate pricing.

The role supports a friendly, energetic store environment with flexible weekend/holiday shifts. We offer comprehensive benefits and opportunities for growth within a leading global athletic brand, plus

Qualifications

Must be 18 years of age or older.
Strong customer service and verbal communication skills.
Ability to work well in a team environment.
Familiarity with cash register functions.
Ability to perform basic math.
Willingness to work weekends and holidays.
Able to lift up to 50 lbs with assistance.
Stand for extended periods.

Responsibilities

Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
Educate customers on product features and benefits.
Transact sales through suggestive selling and effective closing.
Assist customers with fitting NB products.
Keep the floor neat, organized, and well stocked; price mark items.
Protect products and report shrinkage or security issues.
Follow safety regulations and report accidents.