Retail Sales Associate — Customer Service & POS Pro

Citi Trends

Southfield (MI)

On-site

USD 17,000 - 22,000

Full time

38 hours ago

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Job summary

Citi Trends in Southfield, MI is seeking a Store Sales Associate to deliver friendly customer service and keep merchandise knowledge for confident assistance. You will support price changes, operate the register, and help customers in a fast-paced retail setting.

The role emphasizes integrity, effective communication, and teamwork to maintain a positive store culture while meeting sales and service goals.

Qualifications

Excellent communication and organizational skills.
Flexible schedule including nights and weekends.
Ability to perform mathematical calculations (addition, subtraction, multiplication, division, and percentages).

Responsibilities

Assist with price changes/markdowns.
Balances register according to company policy.
Bags merchandise efficiently when completing a customer's transaction.
Handles all cash, checks and credit cards correctly and by company policy.
Obtains management approval when needed for returns, voids and checks.
Handles maintenance and housekeeping duties as assigned.
Provides proper customer service such as greeting customer and thanking them for shopping at store.
Follows fitting room policies, rings customer in a timely fashion.
Assists management in merchandising sales floor according to stock level.
Explains exchange/refund policies to customers after transactions.
Responsible for assisting Store Manager with Loss Prevention procedures.
Performs other duties as may be assigned.