Retail Sales Associate: Customer Service & Merchandising

Citi Trends; Dothan (AL); On-site; USD 24,000 - 32,000; Full time

Job summary

Citi Trends, Inc. is hiring a Sales Associate to deliver excellent customer service and maintain product knowledge for a positive shopping experience.

You will engage with customers, demonstrate integrity, and communicate effectively in a fast-paced store environment. Key duties include processing freight, assisting with price changes, balancing the register, handling cash and cards, and following safety procedures.

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic math calculations.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to company policy.
• Assist customers with transactions and maintain customer service standards.
• Maintain store appearance and housekeeping.
• Support loss prevention and report incidents.
• Explain exchange/refund policies to customers.
• Assist management in merchandising on the sales floor.
• Follow all safety procedures.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Communication

Retail math

Flexibility

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is hiring a Sales Associate to deliver excellent customer service and maintain product knowledge for a positive shopping experience.

You will engage with customers, demonstrate integrity, and communicate effectively in a fast-paced store environment. Key duties include processing freight, assisting with price changes, balancing the register, handling cash and cards, and following safety procedures.