Retail Sales Associate: Customer Experience & Merchandising

Citi Trends; Bellmead (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

Citi Trends is seeking a Sales Associate to deliver excellent customer service and maintain strong knowledge of merchandise. You will engage with customers, handle transactions, and support a dynamic retail environment in-store.

The role emphasizes integrity, effective communication, and a proactive approach to contributing to a positive work culture while assisting with price changes, markdowns, and loss prevention.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight and price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently at checkout.
• Handles cash, checks and credit cards per policy.
• Obtains management approval for returns/voids.
• Maintains store cleanliness and merchandising accuracy.
• Provides friendly customer service and explains exchange/refund policies.
• Supports loss prevention and reports incidents.

Skills

Excellent communication

Organizational skills

Flexible schedule nights weekends

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Sales Associate to deliver excellent customer service and maintain strong knowledge of merchandise. You will engage with customers, handle transactions, and support a dynamic retail environment in-store.

The role emphasizes integrity, effective communication, and a proactive approach to contributing to a positive work culture while assisting with price changes, markdowns, and loss prevention.