Customer-Centric Store Sales Associate

Citi Trends, Inc.; Center Line (MI); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Citi Trends, Inc. in Center Line, MI is seeking a Store Sales Associate to deliver excellent customer service and demonstrate product knowledge. The role emphasizes proactive engagement with customers, integrity, and effective communication in a busy retail setting.

The Sales Associate will support store operations, assist with price changes, and help maintain a clean, safe, and welcoming sales floor. Prioritizing loss prevention and positive teamwork, you will contribute to a productive store

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, adhering to fitting room policies, ringing up customers promptly, and inviting them to return.
• Follows all safety procedures.
• Maintains professional appearance with name tag.
• Assists management in merchandising the sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention procedures and reports incidents of theft.
• Performs other duties as assigned.

Skills

Excellent communication

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. in Center Line, MI is seeking a Store Sales Associate to deliver excellent customer service and demonstrate product knowledge. The role emphasizes proactive engagement with customers, integrity, and effective communication in a busy retail setting.

The Sales Associate will support store operations, assist with price changes, and help maintain a clean, safe, and welcoming sales floor. Prioritizing loss prevention and positive teamwork, you will contribute to a productive store