Customer-Driven Retail Sales Associate

Citi Trends; Greenville (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to deliver excellent customer service, maintain knowledge of merchandise, and assist with daily store operations in-store.

The role requires proactive engagement with customers, integrity, effective communication, and the ability to work in a fast-paced retail environment. The position supports merchandising, loss prevention, and adherence to company policies.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic arithmetic operations.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance register according to company policy and handle all cash/credit transactions.
• Provide friendly customer service, greet customers, and explain exchange/refund policies.
• Assist management with merchandising on the sales floor and maintain store appearance.
• Support loss prevention efforts and follow all security procedures.

Skills

Excellent communication

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Sales Associate to deliver excellent customer service, maintain knowledge of merchandise, and assist with daily store operations in-store.

The role requires proactive engagement with customers, integrity, effective communication, and the ability to work in a fast-paced retail environment. The position supports merchandising, loss prevention, and adherence to company policies.