Retail Sales Associate / Customer Service

Elements Massage; Missouri City (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Bonuses

Complimentary massage

Commission on wellness plan sales

Job summary

Elements Massage in Missouri City, TX is seeking a Retail Sales Associate to help clients feel better through retail products and monthly wellness program memberships. Earn $13 per hour, with bonuses based on monthly conversion numbers and a complimentary monthly massage or facial.

Commission opportunities exist for wellness plan sales. Ideal candidates enjoy talking and listening to clients, can follow a proven sales process, and thrive in a spa-like, client-focused environment.

Qualifications

• Follow our proven sales process to sell the Elements Wellness Program.
• Love listening to clients and build loyalty through service.
• Retail sales experience preferred; memberships or services sold in person.
• Customer service in spa-like environments is preferred; attention, hospitality and execution.
• Familiar with scheduling and payments processed with computer programs.

Responsibilities

• Treat clients with respect and keep the space organized and clean.
• Assist with bookings, laundry, cleaning, and outreach to clients.

Skills

Retail sales

Customer service

Active listening

Sales process

Membership sales

Tools

POS systems

Scheduling software

Job description

Overview

Do you like talk with people and help them to feel better? Do you have a background on customer servoce and retail? Do you consider yourself great at selling products or memberships? We are looking for someone to join our great team! Must like massage and be 18 or plus. If you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks:

• Pay $13 per hour depending on experience
• Bonuses based on monthly conversion numbers
• A complimentary monthly massage or facial at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn up to $100+in additional bonuses.

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
• Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

Responsibilities

Treating clients with respect. Keeping an organize and clean space. Addistional to booking clients there are other resposabilities like laundry, cleaning and reaching out to clients

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.