Retail Sales Associate - Customer‑Focused & Growth‑Oriented

New Balance Athletics, Inc.; Destin (FL); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

401K

Tuition reimbursement

Lifestyle reimbursement

Paid time off

Holidays

Parental leave

Job summary

New Balance Athletics, Inc. in Silver Sands, FL is seeking Retail Sale Associates to ensure our stores run smoothly and deliver exemplary customer service.

You will educate customers on product features and benefits, assist with fitting and transactions, and maintain a neat, well-stocked sales floor. Responsibilities include greeting customers, applying the GUEST service model, informing them about current promotions, and safely handling merchandise while working a flexible schedule, including

Qualifications

• Must be 18 years of age or older.
• People person with strong communication skills.
• Retail experience preferred but not required.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to perform basic math.
• Flexible schedule, including weekends and holidays.
• Ability to lift up to 50 lbs with assistance.
• Must be able to stand for extended periods.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Greet customers and understand their needs.
• Educate customers on product features and benefits.
• Solve customer questions and problems.
• Transact sales through effective selling and closing.
• Measure and fit customers with appropriate NB product.
• Inform customers about promotions.
• Keep the sales floor neat, organized, and well stocked.
• Ensure items are labeled and priced correctly.
• Protect products by monitoring merchandise and reporting issues.

Skills

Customer service

Product knowledge

Selling techniques

Teamwork

Education

High school diploma or equivalent

Job description

New Balance Athletics, Inc. in Silver Sands, FL is seeking Retail Sale Associates to ensure our stores run smoothly and deliver exemplary customer service.

You will educate customers on product features and benefits, assist with fitting and transactions, and maintain a neat, well-stocked sales floor. Responsibilities include greeting customers, applying the GUEST service model, informing them about current promotions, and safely handling merchandise while working a flexible schedule, including