Customer-Driven Retail Sales Associate

New Balance Athletics, Inc.; Florida; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Lifestyle reimbursement

Job summary

New Balance Athletics, Inc. is seeking Retail Sale Associates for Sawgrass Mills, FL. You will greet customers, assess needs, educate on features, and guide purchases while maintaining a tidy, well-stocked floor. Prior retail experience is a plus, but strong service skills and a team mindset are essential.

Role includes handling cash, basic math, and flexible scheduling, including weekends and holidays. The position supports brand standards and safety procedures as part of daily store operations.

Qualifications

• Must be 18 years or older with strong customer service and verbal communication skills.
• Able to flourish in a team environment and adapt to a retail floor.
• Familiarity with cash register functions and basic math.
• Willingness to work a flexible schedule including weekends and holidays.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Greet customers, understand their needs, and educate them on product features and benefits.
• Transact sales, perform suggestive selling, and close the sale.
• Keep the floor neat, stocked, labeled, and organized; report shrinkage.
• Follow safety regulations and assist with lifting and moving product.

Skills

Customer service

Verbal communication

Teamwork

Cash register handling

Basic math

Tools

POS system

Cash register system

Job description

New Balance Athletics, Inc. is seeking Retail Sale Associates for Sawgrass Mills, FL. You will greet customers, assess needs, educate on features, and guide purchases while maintaining a tidy, well-stocked floor. Prior retail experience is a plus, but strong service skills and a team mindset are essential.

Role includes handling cash, basic math, and flexible scheduling, including weekends and holidays. The position supports brand standards and safety procedures as part of daily store operations.