Retail Sales Associate – Customer Focus & Growth

Goodwill of Greater Washington; Waldorf (MD); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Same day pay

Paid holidays

PTO

Health, dental, vision insurance

Employee discounts

Job summary

Goodwill of Greater Washington seeks a Store Associate to deliver friendly, customer-focused service inside our Waldorf store. You will help customers, stock shelves, and process transactions with accuracy while maintaining a clean, welcoming space.

Ideal candidates will have strong communication skills, basic math ability, and prior retail or cash-register experience. The role supports a team-driven environment offering growth and stable work hours.

Qualifications

• Ability to effectively communicate with customers and team members.
• Ability to provide excellent customer service to all customers.
• Ability to resolve customer issues calmly and effectively.
• Basic math skills for transactions.
• Ability to stand for long periods (up to 7 hours in a shift).
• Ability to lift up to 40 pounds.
• Basic computer skills and internet navigation.

Responsibilities

• Provide professional, courteous service to customers in-store, outside, and by phone.
• Ensure merchandise is on sales floor promptly and accurately rung at register.
• Maintain neat, organized floor and assist customers with selections.
• Demonstrate cash-handling proficiency and operate register and payment devices.
• Keep knowledge of merchandise to answer customer questions promptly.

Skills

Customer service

Cash handling

Communication

Time management

Multilingual (English fluency)

Education

High School Diploma or equivalent

Tools

Cash register

Job description

Goodwill of Greater Washington seeks a Store Associate to deliver friendly, customer-focused service inside our Waldorf store. You will help customers, stock shelves, and process transactions with accuracy while maintaining a clean, welcoming space.

Ideal candidates will have strong communication skills, basic math ability, and prior retail or cash-register experience. The role supports a team-driven environment offering growth and stable work hours.