Community-Driven Retail Sales Associate

Goodwill of Greater Washington; Dale City (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill of Greater Washington is seeking a dedicated team member to support daily store operations and assist customers in a friendly, professional manner. You will handle sales, respond to inquiries, and maintain organized merchandise displays while upholding store standards.

Qualified candidates show strong communication skills, basic math, and the ability to operate a cash register. This role emphasizes customer service and teamwork in a fast-paced retail environment.

Qualifications

• Excellent communication with customers and GGW associates.
• Provide exceptional customer service to all customers.
• Ability to settle customer complaints.
• Basic math skills.
• Stand for up to 7 hours per 8-hour shift.
• Lift up to 40 pounds frequently.
• Basic working knowledge of computer applications and the internet.

Responsibilities

• Provide professional and courteous service to all customers inside the store, outside the store, and on the phone.
• Ensure merchandise is placed on the sales floor in a timely manner.
• Ring items accurately on the register.
• Demonstrate accurate cash handling and operate the cash register and card machines.
• Maintain knowledge of merchandise and answer customer questions promptly.
• Keep floor merchandise neat and assist customers with purchases.
• Maintain a clean professional appearance.
• Maintain an orderly register area.
• Familiarize with store security procedures and practice security measures.
• Perform housekeeping: sweeping, mopping, vacuuming, dusting, restrooms.

Skills

Action Oriented

Customer Focus

Composure

Time Management

Multilingual with complete fluency in英

Education

High School Diploma or equivalent

Tools

Cash register

Job description

Goodwill of Greater Washington is seeking a dedicated team member to support daily store operations and assist customers in a friendly, professional manner. You will handle sales, respond to inquiries, and maintain organized merchandise displays while upholding store standards.

Qualified candidates show strong communication skills, basic math, and the ability to operate a cash register. This role emphasizes customer service and teamwork in a fast-paced retail environment.