Retail Sales Associate — Service-Driven, Community Impact

Goodwill-of-Greater-Washington-; Manassas (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Same-day pay

Accrued PTO

Holiday premium pay

Basic life insurance

Dental and vision benefits

Pet insurance

Employee discounts

EAP access

401(k) plan with match after 1 year

Job summary

Goodwill of Greater Washington is seeking a friendly Sales Associate to serve customers, assist with merchandise placement, and manage checkout efficiently. You will maintain a neat, welcoming sales floor and provide excellent service while supporting daily store operations.

We offer comprehensive benefits, including same-day pay, accrued PTO, holiday premium pay, life insurance, dental/vision, pet insurance, employee discounts, EAP access, and a 403(b)/401(k) plan with employer match after one

Qualifications

• Ability to communicate effectively with customers and team members.
• Provide exceptional customer service to shoppers.
• Resolve customer complaints with a positive attitude.
• Basic math skills for transactions.
• Ability to stand for long periods (up to 7 hours).
• Lift up to 40 pounds as needed.
• Basic computer/app knowledge for register and inventory.

Responsibilities

• Provide professional and courteous service to customers inside the store, on the phone, and outside.
• Ensure merchandise is placed on the sales floor promptly.
• Ring items accurately at the register and handle payments.
• Demonstrate cash-handling skills including giving change and operating POS equipment.
• Maintain knowledge of merchandise to answer customer questions quickly.
• Keep sales floor neat (racks, shelves, bins, hangers) and assist selections.
• Maintain a neat, professional appearance.

Skills

Action Oriented

Customer Focus

Composure

Time Management

Education

High School Diploma or equivalent

Job description

Goodwill of Greater Washington is seeking a friendly Sales Associate to serve customers, assist with merchandise placement, and manage checkout efficiently. You will maintain a neat, welcoming sales floor and provide excellent service while supporting daily store operations.

We offer comprehensive benefits, including same-day pay, accrued PTO, holiday premium pay, life insurance, dental/vision, pet insurance, employee discounts, EAP access, and a 403(b)/401(k) plan with employer match after one