Retail Sales & Customer Experience Specialist

Goodwill of Greater Washington; Woodbridge (VA); On-site; USD 19,000 - 23,000; Part time

Job summary

Goodwill of Greater Washington in Woodbridge, VA is seeking a store associate to deliver friendly, professional service to customers both inside and outside the store. You will help with merchandising, ringing up sales, and maintaining a clean, organized sales floor.

The role emphasizes teamwork, reliability, and strong cash handling. Prior retail experience is preferred; basic math and computer skills are expected. This position supports community-oriented programs and growth opportunities.

Qualifications

• Ability to effectively communicate with customers and GGW associates.
• Provide exceptional customer service to all customers.
• Resolve customer complaints and perform basic math skills.
• Stand for up to 7 hours per 8-hour shift.
• Bend and lift up to 40 pounds frequently.
• Basic computer skills and internet proficiency.
• Ability to work in a fast-paced retail environment.
• Multilingual capabilities with fluency in English.

Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner.
• Rings items accurately on the register.
• Demonstrates accurate cash handling including making change and operating the register.
• Maintains knowledge of merchandise and assists customers with questions.
• Keeps floor merchandise neat and assists customers with purchases.
• Maintains a clean professional appearance.

Skills

Communication

Customer service

Problem solving

Math skills

Endurance

Lifting 40 lbs

Computer basics

Multilingual (English)

Education

High School Diploma or equivalent

Job description

Goodwill of Greater Washington in Woodbridge, VA is seeking a store associate to deliver friendly, professional service to customers both inside and outside the store. You will help with merchandising, ringing up sales, and maintaining a clean, organized sales floor.

The role emphasizes teamwork, reliability, and strong cash handling. Prior retail experience is preferred; basic math and computer skills are expected. This position supports community-oriented programs and growth opportunities.