Retail Sales Associate — Customer-First Brand Ambassador

New Balance; Charlotte (NC); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Vacation days

Holidays

Job summary

New Balance in Charlotte, NC is seeking Retail Sale Associates to deliver exceptional customer service and expert product knowledge. You will greet customers, identify needs, and guide purchases with attentive, brand-focused service.

Responsibilities include fitting customers, communicating promotions, maintaining an orderly floor, and handling transactions with accuracy. This role offers flexible hours and opportunities for growth within a valued team culture.

Qualifications

• Must be 18 years or older.
• Strong customer service and verbal communication skills.
• Past retail experience preferred but not required.
• Ability to work in a team and handle cash accurately.
• Willingness to work a flexible schedule, including weekends/holidays.
• Physical ability to lift up to 50 lbs with assistance.

Responsibilities

• Provide customer service using proper selling techniques and product knowledge.
• Measure and fit customers with NB products.
• Inform customers about promotions and keep floor neat and stocked.
• Label and price items correctly; protect products and monitor merchandise.
• Follow safety regulations and report accidents or near misses.

Skills

Customer service

Verbal communication

Teamwork

Cash handling

Basic math

Flexible schedule

Physical stamina

Guest service model

Job description

New Balance in Charlotte, NC is seeking Retail Sale Associates to deliver exceptional customer service and expert product knowledge. You will greet customers, identify needs, and guide purchases with attentive, brand-focused service.

Responsibilities include fitting customers, communicating promotions, maintaining an orderly floor, and handling transactions with accuracy. This role offers flexible hours and opportunities for growth within a valued team culture.