Retail Sales Associate — Customer Expert & Fit Specialist

New Balance Athletics, Inc.; Asheville (NC); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Lifestyle reimbursement

Job summary

New Balance Athletics, Inc. is seeking a Retail Sales Associate for Asheville, NC. You will deliver exceptional customer service, apply product knowledge, and complete transactions with accuracy in a dynamic store environment.

Responsibilities include greeting customers, guiding purchases, maintaining floor presentation, and supporting promotions. Prior retail experience is a plus; willingness to work weekends and holidays is required. Competitive pay and benefits apply to eligible associates.

Qualifications

• Must be 18 years or older.
• Strong customer service and communication skills.
• Ability to flourish in a team environment.
• Familiarity with cash register functions and basic math.
• Willingness to work weekends/holidays and a flexible schedule.

Responsibilities

• Greet customers and understand their needs.
• Educate customers on product features and benefits.
• Process transactions accurately and efficiently at the point of sale.
• Keep the floor neat, well stocked, and properly labeled.
• Assist with product fitting and security tags as needed.
• Support promotional activities and maintain safety standards.

Skills

Customer service

Verbal communication

Team player

Cash handling

Basic math

Job description

New Balance Athletics, Inc. is seeking a Retail Sales Associate for Asheville, NC. You will deliver exceptional customer service, apply product knowledge, and complete transactions with accuracy in a dynamic store environment.

Responsibilities include greeting customers, guiding purchases, maintaining floor presentation, and supporting promotions. Prior retail experience is a plus; willingness to work weekends and holidays is required. Competitive pay and benefits apply to eligible associates.