Footwear Sales Associate — Customer-First Brand Ambassador

New Balance; Charleston (SC); On-site; USD 17,633 - 26,449; Full time

Benefits offered by this job

Medical insurance

Dental, vision, life insurance

401K

Lifestyle reimbursement

Vacation time

Parental leave

Employee discounts

Job summary

New Balance in Charleston, SC seeks Retail Sales Associates to ensure smooth store operations and provide exemplary customer service. You will apply expert product knowledge to assist customers through every step of the transaction, representing the brand positively.

Responsibilities include greeting customers, understanding needs, educating on features, closing sales, fitting customers with NB products, and maintaining a clean, well-stocked floor.

Qualifications

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Past retail experience preferred, but not necessary.

Responsibilities

• Greet customers and identify their needs using the GUEST service model.
• Educate customers on product features and benefits.
• Transact sales using suggestive and multi-selling techniques.
• Keep floor neat, organized and well stocked.
• Ensure items are labeled and price-marked correctly.
• Follow safety procedures and report accidents or near misses.

Skills

Customer service

Verbal communication

Teamwork

Cash handling

Tools

Cash register

Job description

New Balance in Charleston, SC seeks Retail Sales Associates to ensure smooth store operations and provide exemplary customer service. You will apply expert product knowledge to assist customers through every step of the transaction, representing the brand positively.

Responsibilities include greeting customers, understanding needs, educating on features, closing sales, fitting customers with NB products, and maintaining a clean, well-stocked floor.