Athletic Gear Advisor — Retail Sales & Service

New Balance; Asheville (NC); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Vacation time

Holidays

Parental leave

Associate discount

Job summary

New Balance in Asheville, NC is hiring Retail Sale Associates to ensure smooth store operations and exceptional customer service. You will educate customers on NB products, use effective selling techniques, and represent the brand positively at every transaction.

The role emphasizes product fitting, promotions, floor maintenance, pricing accuracy, safety compliance, and teamwork. Flexible scheduling including weekends and holidays is required.

Qualifications

• 18 years of age or older.
• Be a people person.
• Past retail experience preferred, but not necessary.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Ability to lift up to 50 lbs with assistance, stand for long periods, and navigate stairs.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about promotions in effect.
• Keep the store floor neat, organized, and well stocked.
• Ensure items are labeled and priced correctly.
• Protect products by monitoring merchandise and reporting issues.
• Follow safety regulations and report accidents or near misses.

Skills

Customer service

Verbal communication

Teamwork

Cash handling

Basic math

Job description

New Balance in Asheville, NC is hiring Retail Sale Associates to ensure smooth store operations and exceptional customer service. You will educate customers on NB products, use effective selling techniques, and represent the brand positively at every transaction.

The role emphasizes product fitting, promotions, floor maintenance, pricing accuracy, safety compliance, and teamwork. Flexible scheduling including weekends and holidays is required.