Retail Sales Associate | Customer Experience & Product Expert

New Balance; Allen (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Tuition reimbursement

Associate discount

Vacation and holidays

Parental leave

Job summary

New Balance in Allen, TX is seeking Retail Sale Associates to ensure smooth store operations and deliver exemplary customer service. You will apply expert product knowledge, greet customers, guide them through the purchase process, and promote the guest experience.

Flexibility for weekends/holidays is required and a focus on loss prevention and safety is expected. The role emphasizes teamwork, cash handling, and accurate pricing while maintaining a welcoming store environment that reflects the

Qualifications

• Must be 18 years or older.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Familiarity with cash register functions.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule including weekends and holidays.

Responsibilities

• Provide customer service using proper selling techniques and the GUEST service model.
• Correctly measure and fit customers with NB products.
• Inform customers about current promotions.
• Keep the sales floor neat, organized, and well stocked.
• Ensure items are labeled and price-marked properly.
• Protect products by tagging/security checks and reporting shrinkage or security violations.
• Follow safety regulations and report accidents or near misses.

Skills

Customer service

Verbal communication

Team oriented

Cash handling

Basic math

Flexible schedule

Job description

New Balance in Allen, TX is seeking Retail Sale Associates to ensure smooth store operations and deliver exemplary customer service. You will apply expert product knowledge, greet customers, guide them through the purchase process, and promote the guest experience.

Flexibility for weekends/holidays is required and a focus on loss prevention and safety is expected. The role emphasizes teamwork, cash handling, and accurate pricing while maintaining a welcoming store environment that reflects the