Athletic Footwear Retail Specialist — Customer Experience Pro

New Balance

Allen (TX)

On-site

USD 18,459 - 27,758

Part time

14 days+

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Benefits offered by this job

Medical insurance options

Dental insurance

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Tuition reimbursement

Student loan support ($100 monthly)

Mentorship programs

Annual vacations

Holidays

Parental leave

Job summary

New Balance is seeking Retail Sale Associates in Allen, TX to deliver exceptional customer service and expert product knowledge. You will greet customers, assess needs, and guide them through transactions while maintaining a neat, well-stocked store environment.

The role emphasizes teamwork, strong communication, and the ability to handle cash with accuracy. Flexible scheduling, safety compliance, and promotions awareness are essential to success.

Qualifications

Must be 18 years or older.
Strong customer service and verbal communication skills.
Ability to work well in a team and handle cash register functions.
Ability to perform basic math and adapt to a flexible schedule.

Responsibilities

Provide customer service using proper selling techniques and product knowledge.
Greet customers, identify needs, explain product features and benefits.
Assist with transactions and closing the sale; upsell where appropriate.
Keep the sales floor neat, organized, and well stocked.
Tag and price items; monitor inventory and security processes.
Follow safety regulations and report accidents or near misses.

Skills

Customer service

Communication

Teamwork

Cash handling

Math skills

Flexibility

Job description

The role emphasizes teamwork, strong communication, and the ability to handle cash with accuracy. Flexible scheduling, safety compliance, and promotions awareness are essential to success.

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